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Family Tree DNA Testing

  • Charles P.
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12 Feb 2015 11:30 #1626 by Charles P.
Family Tree DNA Testing was created by Charles P.
I submitted my Y37 marker kit for testing in early December 2014. On their website I was given a projected date of results for January 29 2015. January 29 came and a postponement was posted for results now due on February 12, 2015. Now it is February 12, 2015 and I get another postponement until February 25, 2015. While on FamilyTreeDna. I went to their forum, and low and behold this is a regular practice with FamilyTreeDNA.

Meanwhile they are sending me emails wanting to upgrade me with results on MyHerritage web site.

I can understand one postponement, but not two. I have asked for a refund. They seem more interested in grabbing money than a Television preacher.

My advice is for you to find someone other than Family Tree to do your testing.

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12 Feb 2015 12:58 #1627 by NancyKiser
Replied by NancyKiser on topic Family Tree DNA Testing
I understand your frustration, Charles, and I am also frustrated. Unfortunately, Family Tree DNA is now the only game in town for Y-DNA tests. None of the other major companies offer Y-DNA tests.
The following user(s) said Thank You: Charles P.

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  • Charles P.
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14 Feb 2015 10:39 #1630 by Charles P.
Replied by Charles P. on topic Family Tree DNA Testing
Family Tree never replied to my email critical of their business practices. But I did get the results and it was not an additional two weeks. If you had communications with them about their business practices that produced results. THANK YOU.

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